
These Terms and Conditions govern your use of theremedywellhouse.com and your relationship with The Remedy Wellhouse. By accessing the website, booking an appointment, purchasing a product or otherwise using the website or services, you agree to these Terms. If you do not agree, please do not use the website or services.
Acceptance of Terms
These Terms apply to all website visitors, clients and other users of The Remedy Wellhouse’s website and services. You represent that you are legally able to enter into this agreement or that a parent or legal guardian is accepting these Terms on your behalf.
Additional terms may apply to a particular service, appointment or purchase. If additional terms conflict with these Terms, the additional terms will control only for that specific matter.
Scope of Services
The Remedy Wellhouse offers complementary wellness services and general educational information as described on the website or during the booking process. The services, availability, pricing, location, duration, preparation requirements and any prerequisites may change and are subject to the information provided at the time of booking.
The website and services are intended to support general wellness and education. They are not a substitute for individualized medical, mental-health, nutritional or other professional advice unless expressly stated otherwise by a properly qualified and authorized professional.
Wellness and Medical Disclaimer
The Remedy Wellhouse provides complementary wellness services and general educational information. The Remedy Wellhouse does not provide emergency care and does not claim to diagnose, treat, cure or prevent any medical condition.
Information provided through the website, email or appointments may not be appropriate for every person or situation. Do not rely on it as a diagnosis or as a replacement for care from a licensed healthcare professional who understands your circumstances.
Before participating in a service, tell The Remedy Wellhouse about relevant health information and follow any preparation or safety instructions provided. Consult an appropriate medical professional before beginning, changing or discontinuing care, medication or treatment. You are responsible for deciding whether a service is appropriate for you.
Wellness and Medical Disclaimer
The Remedy Wellhouse provides complementary wellness services and general educational information. The Remedy Wellhouse does not provide emergency care and does not claim to diagnose, treat, cure or prevent any medical condition.
Information provided through the website, email or appointments may not be appropriate for every person or situation. Do not rely on it as a diagnosis or as a replacement for care from a licensed healthcare professional who understands your circumstances.
Before participating in a service, tell The Remedy Wellhouse about relevant health information and follow any preparation or safety instructions provided. Consult an appropriate medical professional before beginning, changing or discontinuing care, medication, or treatment. You are responsible for deciding whether a service is appropriate for you.
Urgent and Emergency Concerns
Do not use the website, email, booking system or wellness services for an emergency or urgent medical concern. If you believe you may be experiencing an emergency, call 911 or your local emergency number or go to the nearest emergency department.
For non-emergency concerns, contact your physician, licensed healthcare provider or another qualified professional. Messages and appointment requests may not be reviewed immediately and are not monitored as an emergency service.
Appointments and Bookings
Appointments may be requested through https://links.ivorey.io/widget/bookings/initial-consult- or https://links.ivorey.io/widget/bookings/follow-up-consult-. A booking is considered confirmed only when payment is made and required forms are filled out. You are responsible for reviewing the appointment date, time, location, service description, preparation instructions and applicable fees before attending.
Please provide complete and accurate information requested during booking or intake. If you need an accommodation, have a question about a service or believe a service may not be appropriate for you, contact The Remedy Wellhouse at [email protected] before the appointment.
The Remedy Wellhouse may change, limit or discontinue services and may reschedule or cancel an appointment when reasonably necessary. If The Remedy Wellhouse cancels or reschedules an appointment, a refund will be given where appropriate or at the practitioner's discretion.
Cancellations, Rescheduling, Late Arrivals and No-Shows
The applicable policy is: appointment notice period — 24 hours; cancellations — Anything more than 24 hours incur no fee. 24 hours before incurs a 50% fee. Less than 24 hours incurs the full fee; rescheduling — the same fee schedule applies to rescheduling requests; late arrivals — no price adjustment, the full fee will still apply; and no-shows — there will be no refund.
Any applicable cancellation, rescheduling, late-arrival or no-show fee is the full appointment fee. Any exceptions, including circumstances eligible for a waiver are at practitioner's discretion.
Refunds are handled according to the applicable refund policy, including any rules about eligibility, processing time, payment method and nonrefundable amounts. The applicable refund policy is stated above. If different terms apply to a particular service, those terms will be disclosed at or before booking.
Payments and Refunds
Prices, taxes and other charges will be explained before you book or pay. Any extra fees will be clearly disclosed before they apply. Payment is due at the time of purchase of product or upon booking an appointment and may be made using online payment options for cards through Ivorey. Payment processor is Stripe.
Ivorey supports payment-related services and appointment bookings. Stripe payment processor may have separate terms, privacy practices and dispute procedures. You are responsible for reviewing those terms before completing a transaction when they are presented to you.
Unless required by applicable law or stated in a written service-specific policy--refunds, cancellation fees, rescheduling fees, late-arrival fees, no-show fees and payment disputes will be handled under the policies in these Terms and any applicable service-specific policy. If you believe a charge is incorrect, please contact The Remedy Wellhouse at [email protected] so the issue can be reviewed. You may also have the right to dispute a charge through your card issuer or payment provider. Nothing in these Terms limits any rights you may have under applicable law.
Communications
By booking or using the services, you agree that The Remedy Wellhouse may send necessary service-related emails, including booking confirmations, appointment reminders, schedule changes, receipts, responses to your inquiries and other messages needed to provide or administer the services. These emails are not optional marketing communications.
The Remedy Wellhouse may also send optional marketing emails only as permitted by applicable law and, where required, with your consent. You may unsubscribe from marketing emails by using the unsubscribe instructions in the message or by contacting [email protected]. Opting out of marketing emails will not prevent necessary service-related emails.
The Remedy Wellhouse does not promise that every message will be delivered, reviewed or answered immediately. Keep your contact information current and notify The Remedy Wellhouse if you no longer wish to receive communications at an address used for service administration, subject to communications needed to complete or document a transaction.
Client Responsibilities
You agree to:
- Provide accurate information — provide complete, current and truthful information during booking, intake, appointments and communications.
- Share relevant changes — promptly tell The Remedy Wellhouse about changes that may affect your safety, eligibility, appointment or ability to participate.
- Follow instructions — follow reasonable preparation, participation, safety and aftercare instructions provided for a service.
- Seek appropriate care — obtain timely medical or other professional care when appropriate and do not delay care because of information received from The Remedy Wellhouse.
- Use the website responsibly — do not misuse the website, interfere with its operation, attempt unauthorized access or use it for unlawful purposes.
Privacy
The separate Privacy Policy on the Privacy Policy page explains how information is collected, used, disclosed, and retained. Please review it before using the website or services.
Ivorey is used for bookings, payment-related services and email communications. Information handled through Ivorey may also be subject to Ivorey’s or a connected provider’s terms and privacy practices. The Remedy Wellhouse does not make any representation beyond the disclosures in the applicable Privacy Policy and provider terms.
Third-Party Services and Links
The website or services may use or link to third-party websites, booking tools, payment-related services, email servicesor other platforms including Ivorey. These third parties may have their own terms, privacy policies and practices. Review those materials before using a third-party service.
The Remedy Wellhouse does not control and is not responsible for the availability, content, security, accuracy or practices of third-party services or websites. A link or integration does not necessarily mean that The Remedy Wellhouse endorses the third party or its products or services.
Website Content and Intellectual Property
The website and its content, including text, organization, graphics, logos, photographs, videos, educational materials and other materials are owned by The Remedy Wellhouse or used with permission and are protected by applicable intellectual-property laws.
Subject to these Terms, The Remedy Wellhouse grants you a limited, revocable, nonexclusive, nontransferable right to access and use the website for personal, noncommercial purposes. You may not copy, reproduce, modify, distribute, sell, publish, create derivative works from or commercially exploit website content without prior written permission, except as permitted by law.
You retain rights in information you lawfully provide to The Remedy Wellhouse. You grant The Remedy Wellhouse the rights reasonably necessary to receive, use and process that information to provide services, communicate with you, operate the website and comply with applicable law consistent with the Privacy Policy.
Disclaimer of Warranties
To the maximum extent permitted by applicable law, the website, content and services are provided “as is” and “as available", without warranties of any kind, expressed or implied. The Remedy Wellhouse does not warrant that the website or services will be uninterrupted, secure, error-free, complete, current or suitable for your particular needs.
No information or outcome communicated by The Remedy Wellhouse creates a warranty or guarantee. The Remedy Wellhouse does not guarantee any particular wellness, health, financial or other result from using the website or services. This section does not limit rights or warranties that cannot legally be excluded.
Limitation of Liability
Subject to applicable law, The Remedy Wellhouse and its owners, employees, contractors, service providers and representatives will not be liable for indirect, incidental, special, consequential, exemplary or punitive damages or for loss of profits, revenue, data, goodwill or business arising from or related to the website or services.
To the maximum extent permitted by applicable law, the total liability of The Remedy Wellhouse for claims arising from or related to the website or services will be limited to the greater of (a) the total amount you paid to The Remedy Wellhouse for the specific service giving rise to the claim during the 12 months before the event or (b) contract term chosen. Nothing in these Terms attempts to exclude or limit liability that cannot legally be excluded or limited, including any rights or remedies that cannot be waived under applicable law.
Indemnification
To the extent permitted by applicable law, you agree to defend, indemnify and hold harmless The Remedy Wellhouse and its owners, employees, contractors, service providers and representatives from claims, losses, liabilities, damages, costs and expenses, including reasonable attorneys’ fees, arising out of or related to your misuse of the website or services, violation of these Terms, violation of another person’s rights or unlawful conduct.
The Remedy Wellhouse may assume the exclusive defense of a matter subject to indemnification and you agree to reasonably cooperate. You may not settle a claim in a way that imposes liability or an obligation on The Remedy Wellhouse without prior written consent.
Governing Law and Venue
These Terms are governed by the laws of the State of Minnesota, without regard to conflict-of-law principles subject to applicable law. Subject to any legally required alternative forum, disputes will be brought in the state or federal courts located in Marshall County, Minnesota and you consent to their jurisdiction and venue.
Changes to These Terms
The Remedy Wellhouse may update these Terms from time to time. Updated Terms will be posted at theremedywellhouse.com with a revised “Last updated” date and will be effective on the date they are effective. For material changes, The Remedy Wellhouse will provide notice by email.
Your continued use of the website or services after the effective date of updated Terms means that you accept the revised Terms. If you do not agree to the changes, stop using the website and services.
Governing Law and Venue
These Terms are governed by the laws of the State of Minnesota, without regard to conflict-of-law principles subject to applicable law. Subject to any legally required alternative forum, disputes will be brought in the state or federal courts located in Marshall County, Minnesota and you consent to their jurisdiction and venue.
Entire Agreement
These Terms, together with the Privacy Policy and any applicable service-specific terms or written agreement, constitute the entire agreement between you and The Remedy Wellhouse regarding the website and services and supersede prior or contemporaneous understandings on that subject, except as otherwise required by applicable law.

View our Privacy Policy and Terms and Conditions here.
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