How We Use Information

The website and device information actually collected depends on the website configuration and tools in use.

The Remedy Wellhouse may use personal information to:

- Provide and manage services — schedule appointments, prepare for requested services, communicate about bookings and respond to questions.

- Process payments — facilitate payment-related services, confirm transactions, address payment issues and maintain appropriate business records.

- Communicate with you — send service-related messages, respond to requests, provide updates and administer your relationship with the business.

- Improve operations — understand how the website and services are used, troubleshoot issues, maintain security and improve the customer experience.

- Meet legal obligations — comply with applicable law, respond to lawful requests, protect rights and safety and prevent or investigate misuse.

Health and Wellness Information Safeguards

Please share only the information reasonably necessary for your inquiry or requested service. The Remedy Wellhouse may receive wellness or health-related information that you voluntarily provide and will handle it with care consistent with applicable law and the business’s obligations.

Important: Do not send urgent medical concerns, emergencies, or detailed sensitive health information through a general contact form, ordinary email, or social media. Use appropriate emergency or professional resources for urgent needs and follow any instructions provided by your healthcare professional.

Payment Processing

The Remedy Wellhouse uses Ivorey for payment-related services. Ivorey may connect with or rely on a separate payment processor Stripe. That connected payment processor may collect and process payment information under its own privacy policy and terms.

The Remedy Wellhouse may receive transaction-related information, such as payment status, amount, date, method or a partial payment identifier, as made available through Ivorey or a connected payment provider.

Ivorey Bookings and Email Communications

The Remedy Wellhouse uses Ivorey for appointment bookings and email communications. Information submitted through Ivorey may be used to create, manage, confirm, change or cancel appointments; send appointment-related messages; respond to service questions; and support other business communications requested.

Service-related communications are not optional marketing messages. They may include booking confirmations, appointment reminders, changes or cancellations, payment or receipt information, responses to inquiries and important information about a requested service. You may not be able to opt out of messages that are necessary to provide a service you request, although you may ask [email protected] about available communication preferences.

How Information Is Shared

The Remedy Wellhouse may share personal information:

- With Ivorey — to support payment-related services, appointment bookings and email communications.

- With service providers — with vendors that help operate the website, provide technology, process payments, deliver communications, maintain records, provide customer support or perform other services for the business.

- For legal or safety reasons — when reasonably necessary to comply with law or legal process, protect rights or safety, investigate misuse or support a transaction involving the business, subject to applicable law.

Service providers are expected to use personal information only as needed to provide services to The Remedy Wellhouse and in accordance with their applicable obligations. The Remedy Wellhouse does not sell personal information.

Cookies and Analytics

The website may use cookies, pixels, log files, analytics tools, or similar technologies to operate the site, remember preferences, understand website use, protect the site and improve performance.

Data Retention

The Remedy Wellhouse retains personal information for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining business and financial records, resolving disputes, enforcing agreements, protecting the business and complying with legal or professional obligations.

Changes to This Policy

The Remedy Wellhouse may update this Privacy Policy from time to time to reflect changes in services, technology, legal requirements, or business practices. The updated policy will be posted at theremedywellhouse.com with a revised “Last updated” date. Where required by law, the business will provide additional notice or obtain consent for material changes.

Contact Information

For privacy questions, requests or concerns contact:

Business: The Remedy Wellhouse

Location: Northwest Minnesota, USA

Website: theremedywellhouse.com

Privacy email: [email protected]